What is South County Cards?
South County Cards is a Pokemon trading card shop specializing in high-quality singles and collections. We offer cards from various sets across different price points, from bulk commons to premium rare cards.
Are you a legitimate Business?
Yes! South County Cards is a legitimate, established Pokemon card retailer based in South County, Rhode Island. All our products are authentic Pokemon TCG cards sourced from reputable distributors.
Our DBA is South County Cards LLC.
What Payment Methods Do You Accept?
We accept all major payment methods including credit cards, debit cards, and digital payment options through our secure WooCommerce checkout system. Your payment information is encrypted and secure.
Is My Personal Information Safe?
Absolutely. We use industry-standard security protocols to protect your personal and payment information. Your data is never shared with third parties without your consent.
Do You Have a Physical Store Location?
South County Cards operates as an online store. You can browse and purchase our entire inventory at southcountycards.com. Contact us for any questions about specific cards or pack orders.
How Long Does Shipping Take?
Shipping times vary depending on your location and the shipping method selected. Most orders ship within 1-2 business days. Standard shipping typically takes 3-7 business days; expedited options are available.
Can I Track My Order?
Yes! Once your order ships, you’ll receive a tracking number via email. You can use this number to monitor your package’s delivery progress.
Can I Change or Cancel My Order?
Orders can be modified or cancelled within 1 hour of purchase, before they’re processed for shipment. Contact us immediately at orders@southcountycards.com if you need to make changes.
Are All Cards Authentic?
Yes, 100% of our cards are authentic Pokemon TCG cards. We source exclusively from authorized distributors and reputable sellers. We do not sell counterfeit or replica cards.
What Condition are the Cards In?
All products are listed with their condition in the description. Most cards are listed as “Near Mint” unless otherwise specified. Product descriptions detail card condition, variance (holographic status), and rarity.
Pristine condition, no visible flaws.
Excellent condition, minimal wear.
Light wear, playable condition.
Visible wear, but still collectible.
Can you Guarantee Card Quality?
We accurately describe all card conditions based on standard Pokemon TCG grading standards. Condition ratings are our best assessment at the time of listing. If you have concerns, contact us before purchase to request photos or detailed condition information.
How Often is Pricing Updated?
Our inventory is updated regularly as we acquire new cards. Items listed on the website are in stock. If you don’t see what you’re looking for, contact us at orders@southcountycards.com to inquire about specific cards.
How are Prices Determined?
Our prices reflect current market value based on card condition, rarity, demand, and comparable sales on platforms like TCGPlayer and eBay. Prices may fluctuate based on market conditions.
No Returns Policy
South County Cards does not accept returns, exchanges, or refunds under any circumstances.
All sales are final. Once a purchase is completed and the order ships, it cannot be returned or exchanged.
What if My Item Arrives Damaged?
We pack all cards carefully using protective materials. In the rare event that a card arrives damaged in shipping, contact us immediately at orders@southcountycards.com with photos of the damage. We’ll assess the situation and work with you accordingly.
What if The Card Doesn't Match the Description?
We take accuracy seriously and provide detailed descriptions of all cards. If a card arrives significantly different from its description (through our error, not your assessment), contact us at orders@southcountycards.com within 7 days with photos. We will assess and address legitimate discrepancies on a case-by-case basis.
What if My Order is Incomplete or Items Are Missing?
Contact us immediately at orders@southcountycards.com if you receive an incomplete order. We will investigate and make it right. Missing items due to our error will be addressed promptly.
Do You Accept Buyers Remorse Returns?
No. We do not accept returns for any reason, including buyer’s remorse, changed mind, or “I don’t want this anymore.” All purchases are final and non-refundable. Please verify your order thoroughly before checkout.
Can I Exchange Cards for Different Ones?
No exchanges are offered under any circumstances. All sales are final. If you need different cards, you must place a new order.